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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 562 Showing 11,221-11,240 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great guys!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed our new 65” TV, sound system quickly and efficiently. They were knowledgeable and friendly. They demonstrated usage and answered our questions. Very enjoyable experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys came in, they were polite, friendly, answered any questions and mounted the tv and sound bar in no time. Can't say enough about the Geek Squad--terrific service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service for set up and connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen was broken when taken out of the box. The Geek Squad guys went with me back to store to get another TV (better size), then back to my house to set up and connect. I was very grateful for their expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV . Hooray!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grreat picture. Easy to use. The Geek Squad did a fantastic job of getting us set up. Even came back to install ESPN +.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lola2067

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup people were outstanding. On time, professional, and careful. They also did a great job of explaining the main features. They exceeded our (very high) expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV/Antenna Very Well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was patient, kind and helpful. He did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team was TERRIFIC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out for set-up were fantastic - they made it look so easy but we couldn't have set it up without them. They answered all questions and made sure we were at ease with using the remotes and various features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything works together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new 75" TV..sound bar and blu-ray. Had Roku and DirecTV...techs made sure all worked and synced together. So easy for them...we'd still be reading instructions. Total tech is TOTALLY worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must be joking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a NEW tv finally,and now you expect me to set it all up?? I think these people are much more qualified and well trained. She did a great job of setting everything correctly, testing the installation etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the tv and connected it to my current service provider. The explained all features and settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice tried but doesn’t work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still having problems with it. Sound system not working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech set up/ free delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Knowledgeable technicians! Fast delivery date! Came when they said they would!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. There were a few issues that they came over with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was terrific. Two men came and got the TV installed before my husband got home. They pulled it out on the mount and positioned it so he can watch from his chair. It is too high for me to move easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geek review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot his name but the technician was very helpful and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad visit to my house!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad service men were beyond excellent. Very patient,courtiest did not leave until they were sure my TV set up was perfect. Cannot thank them enough !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Installation & Cusyomer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and the Customer Service was Very professional & excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the installment. Cordial and pleasant service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up crew did a wonderful job...................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Explain remotes to seniors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was a good listener and explained the product well. He also solved my connection problems with older equipment. Another good teacher from the geek squad.

    I would recommend this to a friend