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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 565 Showing 11,281-11,300 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional neat and fast installation. Took time to answer several questions due to the fact I had no knowledge of smart TV potential Very knowledgeable feel at ease if anything happens they'll willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job in setting up new TV and Sound Bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents did a great job of setting up new Sony TV, SONOS Sound Bar. Not only were they neat and careful but they did a great job of programming everything and explaining the operation of the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job getting the new tv set up. I have requested the same team to come back and install over my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a problem with a bad screen with the first delivery but when they brought the second one they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless TV Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a wonderful job installing my 55” Hisense TV. Very knowledgeable and friendly…..just a totally excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time. Very Professional. He explained all of the controls and installed TV updates. I will use Geek Squad again to install my Smart Lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up my TV and CD player quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided excellent service in setting up my new T.V. and CD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was on time and very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent we’re very efficient and polite. Work was done very well. They made sure everything was operating properly as well as making sure we were comfortable operating everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went above and beyond really communicative professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service . Very respective of property and cleanly ! I highly recommend them !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad continues to deliver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and efficient, and took the time to explain what they were doing and how I can now use my networked device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is No. 1!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and efficient, and took the time to explain what they were doing and how I can now use my networked device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home is a two level duplex built in the 60’s into the side of a hill. Wi fi could not reach lower level of the house. Now it does. Excellent service to someone not born with a cell phone in her hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best experience with Geek Squad. Thw tech called ahead, fixed the problem quickly, and was very pleasant. Wish all my Best Buy experiences were like this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt and very knowledgeable. He made sure we had the smart tv connected to the internet and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this service to anyone considering a new large screen tv They set it up and made sure the tv was working properly and showed me how to function the remote before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted and connected all our equipment , And also went through the operation of the tv. Very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was busy, Cameron unpackaged my new tv, set it up, connected my home theater and my fire stick, and was ready to give me a tutorial when I was. Very Happy Best Buy customer here!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Pleasant. Educated me. Done a very good job. I am getting tired with you repeatedly asking for me feedback but that related to the Best Buy service not the Geek Squad. Please do not ask for my feedback again. I have done this twice before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, brought my tv in to my family room, and set it up.

    I would recommend this to a friend