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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 566 Showing 11,301-11,320 of 18,776 reviews
  • Rated 5 out of 5 stars

    Don't do it yourself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending the $$ for the tv and sound bar, it is foolish to not include the expert setup. Also, the tv is potentially fragile, so let the experts handle it! My Geek Squad techs were so professional and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for price love the hook up box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up got wifi up remote s changed and showed me how the new style connection box works, no more fishing around back or side of TV to hook ps4, PC or any other device all automatic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installs Firebox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed the Firebox into the home audio system incorporating switching the av to allow watching of Hulu. Work was done in a timely and expeditious manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was perfect, they were very quic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the Geek Squad when buying large purchases and need with the installation. They are always polite, knowledgeable, and very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally the job was done correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a knowledgeable and qualified expert advised us and installed the equipment properly. It took 4 attempts and multiple visits to the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great I would recommend them to ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything ,and went over it all with us ,very knowledgeable his name Steve Reedy explained it all .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    answered many questions, sometimes twice; kind and patient; willing to take all the time needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two service technicians worked efficiently. They definitely knew what they were doing. I usually do this kind of install myself. After this stellar service I will never again be a diy er

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad connecting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent how'd up earlier than expected did fine job setting up tv and connecting wall devices explained that controller well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install tram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. They were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad was very professional & knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very patient and walked me through my new TV setup. They were also very pleasant and also gave me suggestions on what I was missing and actually had that product handy in their truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it upstairs, unpacked it, and had it running in less than 30 minutes. Much faster than if I had done it. The cart-away service solved the problem of what to do with the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geeks were very pleasant and professional. They got my set up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and spent sufficient time setting up televisions and explaining everything to me and my husband. He was very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connecting to DirecTV on FireTV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent rapidly demonstrated at no charge how to connect my FireTV to my DirecTV, which their Technical Services did not know how to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV and and all my questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup my TV and made all necessary connections. Was very patient and polite answered all my questions and made sure I was able to work it. He was very pleasant. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did an amazing job hanging the TV. They were quick and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV and Antenna Quicklly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was the Best thing I ever purchased at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are just wonderful! They make it all so easy! Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service setting up our Samsung 85 inch TV we bought to replace a 2011 projection TV.

    No, I would not recommend this to a friend