Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 568 Showing 11,341-11,360 of 18,776 reviews
  • Rated 1 out of 5 stars

    Overcharged set up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actually the setup was totally simple--unpack and plug in! A friend and I could have done it all or at least did not n eed more than delivery! Therefore, totally over expensive!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    55" LED TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent television! I love the color sound. Setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hard workers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents connected my TV. there was a problem with my wifi caused by my provider, they kept with and solved the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The young man installed my TV quickly! Thank you.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes he did. Not a geek person. He was hired by Best Buy to install. Great personality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad did the work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech representative connected my TV with no problems. He was very professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad came in and set this up for me. I know nothing about set up but know what I like as far as color etc. and they set up according to my requests. couldn't be nicer or better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was great, they connected New TV to our old sound bar system and it sounds great. Crew was very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pete Bullara

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home service was very good and informative and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service well done

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came on time with before delivery time of arrival texts. Reviewed the order in a deliberate manner. Made effective use of time and were very careful within the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great employees and efficient and on time. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up a TV for my dad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team set up a new TV for my elderly father after his current one died. They contacted me before the appointment and after to keep me in the loop. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, explained everything, caring, knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents, Chris & Denal, took their time and great care in making sure everything was set up correctly and that I knew how to operate everything after they were gone! Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad For helping grandma with 4K

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for helping grandma get set up with 4K! Now she can watch her grandkids play Little League Little League on YouTube!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED OUR TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the Best, they set up everything and didnt leave until everything was working, especially since they knew we are seniors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad intalled my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful technicians. They went the extramie to explain how things worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad unboxed and set up my new Sony 4K TV in a short amount of time. They programmed the remote and removed the old TV. Nice clean cable arrangement. couldn't be happier. Fair price for labor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very knowledgeable and knew their stuff. I had them hook up tv to an existing surround sound system that is about 8 years old, and add fire tv, and Rory knew exactly how to handle. Impressive!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very quick and efficient. Also very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered to the 2nd floor. Were done setting up the tv and devices within an hour!

    I would recommend this to a friend