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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 569 Showing 11,361-11,380 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is simple in my house,and these Geeks solved problems connecting my TV and surround system from their knowledge and never giving up attitudes to make sure I was happy. They succeeded I was very pleased...,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yee haw its here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on-time and quick and helpful! Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job. They were timely and organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Sami couldn't have been nicer and definitely helped us alot with our new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as scheduled. Tech was very communicative and allowed me time to absorb information! Didnt rush through the basics I needed to know but was quick in his set up. Appreciate his patience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team was professional and went over and above getting everything connected just the way I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great they hooked up everything the way I wanted and then explained how to use everything and set everything into one remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY ARE GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was correctly done. They were very neat and careful in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Service was great great knowledge of my television and services offered by Best Buy. A true good representative of the company that he represents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad experts at TV installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service from the geek squad is always great. They know the products and go over everything to make sure I understand how to operate my device before they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installled my TV mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it. The agent also gave advice for assistance needed with other TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad TV installation was completed most satisfactorily. Techs were cordial, extremely knowledgeable and were clearly interested in our being pleased with their work. I'd use them again in a heartbeat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV very satisfactorily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at store and at home. All questions were answered and I was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and personal set up outstanding.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin was excellent in using the space to set up all aspects of my entertainment system. He answered all my questions. I am really enjoying, with ease, all aspects of my system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unboxed my 83" TV and set it up. They wouldn't even let me put batteries in the remote by myself! very professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars for Geek Squad! Great service. The rep answered all of my questions patiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Connects Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all devices and coordinated them to cable service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers polite and helpful. They did demonstrated most of the the bell and whistles but I found out this unit was more sophisticated than I first thought and I guess they did not have the time to cover all minutia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in timely manner and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cory and Justin were very kind, informational and willing to answer our questions we had. They were on time and neat. Would have them back and recommend them to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Agents connected and set up my second tv very well. They were courteous, competent and clean. Wore masks entire time.

    I would recommend this to a friend