Customer Ratings & Reviews

The installation was fast and very informative. Any questions I had were answered before I even asked them. The installer was very professional and polite.

I've been so busy moving in and decorating, etc., etc., that I've barely had a chance to watch it yet. But, when I do get a chance to turn it on, the picture is Amazing for a smaller size TV.. I was convinced that I would have to buy a much larger TV to get this quality of a picture & detail. Can't wait to be able to have the time to watch several movies both streamed from Disney+, Pureflix, Sling TV and Movies on my Samsung Blueray/DVD Player on this Screen as well.

Easy to use and great image on the screen. Sound is very good and screen commands are fairly easy to use. I have comcast and the controls talk to the set very well.

They agent were professional, very knowledgeable, worked well together and most importantly they were on time.

Everything went great. New Tv unboxed and up and running. Installation of You Tube and FRNDLy apps for streaming was great.

the agents were neat, clean, and knowledgeable. They unpacked and connected the sound bar and tv quickly and answered all our questions.

The installers were very professional and did a fantastic job installing the mount as I wanted. They were very considerate and cleaned up everything!

The Geek squad techs removed old TV, installed new TV to stand, and set up to Cable and sound bar quickly and easily. Also I asked them to give me a tutorial so would know how to use the basic channels and apps I use. Great service and very helpful. Was covered under my plan so no extra service charge.

This was my first purchase from Best Buy for a 65" Samsung TV along with Geek Squad installation. The Squad guys were very polite and efficient with the installation. I had a problem later and put in a telephone call to the Best Buy Geek Squad. The lady who answered suggested what I could do to correct the problem. She held the line while I tried out what she suggested and "Bingo", it was fixed without a house call!

The tech who came to my home to set up my tv was professional, knowledge and friendly! Did a fantastic job!

The fellows that delivered my TV brought it in, removed it from the box, set it up properly and made sure it worked properly. They took the box and wrapping materials out. Then gave me sound advice saying "you can get used to your new TV by just playing around with it"! Sage advice!

Geek squad knew how to set up the existing sound bar and subwoofer to our new Sony A95 55 inch TV. they were thorough and very professional

Agent called and confirmed the time they were coming .Brought the ty and assembled it here. Placed it on my cabinet and connected everything up. Programmed my Dish remote to operate the new tv. Carried the old tv out and put it in back of my suv. They were very professional and polite!

The two technicians did are great job setting up my 82 inch TV and also setup my bose surround sound system.

The agents arrived on time and set up and connected the tv to our WiFi and streaming services. It was quick and seamless

Zeek was right on time. Knowledgeable soft spoken gentleman. He carefully brought my TV and set it up. He turned it on and showed me the operation of the different channels and controls. LeoN FL

Agents were knowledgeable, friendly and clean. I was given a training session for the new remote and the options it offered. They took my old TV and placed it in my car to take back to Best Buy.

I am so very grateful for the service from Michael at GeekSquad! He was funny, calm, best of all diligent and able to quickly install the mount and tv. He reported the issue and helped me move forward getting a replacement. He was then able to come back out and reinstall the new tele that worked like a charm! Glad you guys have someone like him on your team~!

Thank goodness I received the setup from the Geek Squad. I never could of handled myself. The TV delivered was broken right out of the box. I woudl have spend hours thinking I was setting something up incorrectly, but they knew, and then took it back, and arranged for another one, and they called me to set up the delivery and install of a new TV. Other than the unfortunate 2 additional days without that TV, they took care of all the issues and when they came to install the new one, it was the same tech so he knew the issues, and they did a wonderful job hooking it, and al my components up as well as the FIOS remote set-up and even giving me a tutorial on how to handle the smart features of the Samsung TV.

Everything works great after the SQUAD set up the TV, DVD PLAYER and my NEW HEADPHONES.