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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 570 Showing 11,381-11,400 of 18,776 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Agents connected and set up my second tv very well. They were courteous, competent and clean. Wore masks entire time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came in and immediately fixed our issue! Showed us a couple extra items. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technician... set up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time, set up my TV quickly and explained all operations to me and answered all my questions. Great to have someone like that you can count on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived early, yea, were friendly and professional. They got everything hooked up and were finished quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, geek squad know how to install tvs really well and they are very knowledgeable about electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick to deliver my TV and were courteous when entering my apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek team did an excellent job installing the smart TV and explaining how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys delivered TV and soundbar and installed fast, efficient and asked questions and instructed how to use the product. I am pleased with the customer service I received from them. excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    t.v. installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech's were fantastic and very helpful Explained everything thoroughly they were very careful unpacking my new t.v. They didn't rush me when asking my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Samsung QLED quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative installed my Samsung QLED and connected my devices within one hour and did an excellent job of explaining the TV remote controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time Monica has performed setup service for me. I like her work and personality. She is determined to do the job with excellence. She is a valuable asset to your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv75

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity, sound quality and connectivity Feel of being right there is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my existing home theater system and adjusted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew and his team were great, did a professional job, and got everything set up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad and their team of technical employees are great. I had a wonderful experience and would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Gee Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julian was helpful & a through & great installer of my Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    aside from the fact that they didn’t really “set up” my tv, they took it out of the box for me. so that’s nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was in and out in 45 minutes. Everything works except for hooking up the old VCR. Didn't have the wires for it. Oh well. I guess they can't do everyting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, quick and pleasant - very helpful. So glad we have Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were excellent. They answered all my questions. They knew exactly what to do. They are the best. They repaired my Best Buy TV to new condition. Highly recommend the Geek Squad.

    I would recommend this to a friend