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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 572 Showing 11,421-11,440 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad went beyond.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went the extra effort to go to the Naples store and pick up my order - as well as removed the large TV which wasn't working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was efficient and knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew what they were doing and able to instruct old people new equipment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whet made our Best Buy purchase so wonderful was the Geek Squard service we received Excellent courteous n thoroughly well as customer service given us n price at Best Buy Thank you jb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons I bought from Best Buy is because ofvthe Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrives timely. Always friendly, efficient and great communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a fine job of un packaging and setting up my tv. Took time to show the features of product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good things about Geek Squad and the work they do. These guys are friendly and knowledgeable, any problems and they come right back and fix it. I highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very nice. I wasn’t home when they got there, but they instructed my mom on a few thing. They had a few questions for me and they contacted me via cell phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and setup was quick and painless. Worth the cost. Product knowledge could be better. Hooked up external speakers to an EX-LINK port. That does not work. Considering TV's size and weight, it was $$ well spent. Nice guys, very careful with our new big tv and our home & furnishing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad deliver the goods, and service to match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was very good. No fuss. Just got on with the job and were nice and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech helped with placement of the TV and hooked everything up, as expected. He then made sure everything was working correctly and showed us what to do with some of the newer features TVs now have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a replacement plan. Worth every penny..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. They were friendly and on time. They took great care of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY IMPRESSED. Detailed call the day before, came exactly when the said they would and had everything up and running in under an hour. Very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Fantasic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Large Screen is amazing. Watching the Football Playoffs and the Olympics on it has been great and the Geek Squad was the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two of the best on staff. Both were polite and helpful. Edward is a real credit to your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Procedure was performed accurately and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys set up my TV, connected to internet and cable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered,set it up and explained usage making sure we understood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooray for GEEK Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great both for installation and explanation of how the TV controls worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was awesome!!! These guys know their stuff and even took the old tv away.

    I would recommend this to a friend