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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 573 Showing 11,441-11,460 of 18,776 reviews
  • Rated 5 out of 5 stars

    Always love geek squad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hooked everything up quickly and properly. He showed me some great info about my TV I would not have known otherwise. Very knowledgeable. And I will use geek squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for better help- Thank you for being on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ProfessorKevin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install. Got a couple of questions such as I did not receive a cord to charge the remote with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived on time and did a great job setting everything up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent & efficient job performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected my computer & taught me shot cuts to my Email and printer in a very efficient way. Geek Squad also reprogrammed my tv remote to my surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am happy with my flatscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is a good size. It makes me feel like I am in a theater. I liked having the the availability to finance the product. This is the first television I have purchased in twenty years, and it is fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys did great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay and Christian did great work in setting up my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV faster than a New York minute

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carefully unpacked & set up TV on top of entertainment center. Quickly helped get the smart tv services setup and operating. Professionally cleaned up/removed excess packing material.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great set up service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was there on time and was very professional. The only complaint was when he connected the tv to the wifi. He didnt show me how he did it and the tv kept losing the wifi signal. I ended up setting it up using our password instead of the way he did it. All is fixed and working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Past Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this setup service before. I have no complaints with the professionalism with which the conducted themselves while in my home. They were very respectful to my wife and that is very much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the work done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the work done. The fellows did a great job putting everything together for us. We were very happy with their work and Wood by geek squad services again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still waiting on parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still awaiting parts . Sanjin was supposed to be here on July 16th, but called and cancelled because the parts we needed were noy in stock. Sincerely, Steve Dickinson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very friendly and did a wonderful job. He explained the remote and other features of this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were terrific. Really did an amazing job and were so nice and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our new 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did an amazing job setting up my TV and getting everything connected - programed our cable remotes with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my TV and did a complete setup for me, with knowledge and experience, and it works great, i am very satified with there work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and removal of tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents installed my tv and removed the old one. very professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work, very helpful guys, easy to communicate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neil Hedge is a star. He may be running the company some day. Very skilled, explained everything clearly, handled phone call to Xfinity to work out interface with them - excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Right on time service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new sound bar and woofer and instructed me in using the new sound system. I’m elderly so I had to give it full attention. The enclosed directions read like Greek. Thanks to my Geeks I’m up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have for 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team arrived early and had our old 85" tv off the wall and new tv mounted in less than an hour. Fast and efficient service.

    I would recommend this to a friend