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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad did a great job. Will use them again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. They did a good job and explained everything along the way. Nate was easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SET UP SAMSUNG QN90B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JAMES LET US KNOW HIS PLANS AND DID A EXCELLENT WORK GETTING EVERYTHING WORKING!! GREAT WORK JAMES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our tv delivered and the tech came and set it all up. Very knowledgeable and less stress for us that we used this service. Would recommend the Geek Squad tech support plan for all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of setting up my Sony 65” TV. Answered all my questions and were very professional through the entire setup process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WORKERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were wonderful even if they did not complete the job with the old reciever unit placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showed up on time mounted the TV on my stand and was all set in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did indeed install my tv quickly!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very good and installed my new tv. Very accomidating and took care of programming my cable remote for me in no time, i am totally satisfied with thier work .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad to set up my new tv and take away the old one and recommend it to all. Very nice and went through all the steps to make sure internet/wireless was connected properly and sound was clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their stuff!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys set up our LG TV in a matter of a few minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, well-informed professional work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid work with wall mounting; informed advice on connectivity (not all HDMI ports, even on the same TV, are created equal).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great!! Very nice and helpful. He was on time and the installation was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with Geek Squad installation service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Billy from the Geek Squad did an excellent job of installing my TV, tied it to my sound system and hooked up the antenna and made sure everything was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer very good. Geek squad customer service not so good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my tv was wonderful. Tech was knowledgeable and efficient . Organized the cords. Programmed the remote, directv and helped me understand the new unit. Best Buy is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our guy was insightful helpful and just plain great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both employees were helpful and courteous. They were professional and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv securely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice, quick and professional. The television he mounted, has held up perfectly we've had no problem's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highsense 65 inch TV and pioneer elite receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary hooked up my TV the other components did an excellent job and he also hooked up my new receiver and all components to that also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely disgusted. You were supposed to take away my old TV and didn't. The taking away of my old TV is now on its 6th attempt. All previous times were canceled or unprepared. I have wasted my time being at home away from my work to wait for this disaster. I will go somewhere else next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my new surround sound system to my existing TV. The system included in-ceiling mounted speakers. He did great work and took a lot of time to explain everything to me.

    I would recommend this to a friend