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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 576 Showing 11,501-11,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two highly qualified members of the Geek Squad showed up when they said they would (even called in the AM to confirm they were coming.) Were very efficient plus took a lot of time to explain how the Smart TV works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad Service Man was very good. He was excellent in explaining our new television. He hooked it all up and then went through all steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my TV in my living room after taking it down from my wall in my bedroom since i purchased a new TV for my bedroom. Excellent job. Streaming with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very professional , knowledgeable and considerate of my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Sony tv. Geek Squad installed , set up, explained features, and connected to my wifi, etc. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician TV helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with technician hooking up tv to the cable and addressing my questions. Professional and kind worker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technicians were willing to go above and beyond to make sure we were satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was installed and all my other devices were hooked up TO TV. They paired my wifi and then showed all the different things this tv has to offer. Great job Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed J.B.L sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian did a great job. Answered all my questions. Very empathetic to my situation. I was experiencing multiple problems with my Samsung tv and a Samsung sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV quickly and perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the most courteous professionals. I have been a subscriber for over 5years and never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was super..excellent customer service skills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable and friendly guy delivered and installed. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad came on time and was done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was put on entertainment. Center and he connected the x-fixity remote, so we only have to use one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad did everything and more for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These benefits are the greatest. The tech visit worked perfectly. A big help to someone who is not very savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and seemed to know his process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris with Geek Squad did a fine job with setting up the TV. The only thing thing that may have been different was to check all the Channels to verify that sound worked with all Applications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great representatives of the brand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, knowledgeable and friendly. Super job! Encouraged us to reach out to them directly, if we had any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV without any inconvenience. Everything went as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Derek and Michael Rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad Team of Derek and Michael were fantastic and went above and beyond for my tricky Television installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and got it all set up. The were professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Service came in time and new what they were doing. They set up the tv very fast and even mounted the tv on my sanus tv stand.

    I would recommend this to a friend