Customer Ratings & Reviews

Service was prompt, agent very personable, polite and helpful.

Pleasant, knowledgeable & friendly. Set up to our requirements.

I was disappointed that the " geek squad " just unboxed the tv and installed the legs and plugged it in to make sure it worked. I asked them if they would be able to sync our universal remote but was told they don't do that. We would have to call and make an appointment to have someone else come out and do that, at an extra cost. The last time we purchased a tv from Best Buy they install and hooked up sound system synced a new remote, etc. There's a lot to this tv we didn't know about or still don't know but I'm not wanting to pay, again, to have someone come out and show us. For this review if we don't recommend, then what?

My Agents connected my TV with my new Surround sound. And i feel like am at the theaters

The technicians delivered and setup the tv and sound bar quickly and efficiently.

The second round of Geek Squad personnel mounted my tv and very much made us at home in reviewing procedures for the operation of the new 55" tv.

The Geek Squad member did an excellent job setting up my television with my audio equipment and speakers.

Geek Squad did all the connections for speakers & surround sound & lanai plus all components! A++++

I cannot imagine having anyone else install my new TV. And now I have them a whole year. They are courteous, informative, took their time to get it right. They gave me just what I wanted!

I'm lousy at tech stuff, and very, very grateful for the Geek Squad. I've had GS help three times, and the agents have always been knowledgeable, helpful, efficient, and pleasant. And my dogs likes them.

They mounted my TV to a tabletop mount. Service guy was very good.

the agents did a fine job. took a while to find the network but once found the tv works

The two Geek Squad members not only got the set running, they did a thorough job of familiarizing me with the set which was very important since the operator's manual Sony provides is minimal at best.

The installers came in on time, looked at the tv and actually used the stand that i had purchased elsewhere and were still able to hook it up quickly and efficiently. Was very impressed with the service.

I would never buy anything without having your protection I am always happy whenever I make a purchase and know that you are always there for me

Great price for Best Buy Geek Squad to install wall mount for TV, mount it, set it up and wire it, and mount soundbar to TV. So worth. Great job in a timely manner very professional. #BestBuyGeekSquad

Geek Squad installed our new TV with care and assisted us with understanding the features. They are awesome, as always!

This group of guys; that are known as the Geek Squad, are very knowledgeable about the work they were hire to do. They do know all the ins and outs of electronic installations. I highly recommend them.

Great communication and service. Called and explained the work to be done. Very respectful.

Scott and the Geek Squad team did a great job installing our 86" TV and setting it all up for us. He went above & beyond to make sure it was all working right.