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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 580 Showing 11,581-11,600 of 18,776 reviews
  • Rated 4 out of 5 stars

    No more subcontractors...please!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My job involved mounting a 50" television. The subcontractor struggled, called for help from another subcontractor. Almost 3 hours later, it was mounted. Job should have taken less than 1 hour if it was done by Geek Squad who mounted my other TV for me!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They delivered my television right on schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men wore masks and protective shoes whole delivering my television. Very polite and explained how to work the television. Very happy with the delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best thing going! Couldn’t have new devices without them to hook them up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote setting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize the set was married with google so had to have Geek Squad reset Xfinity remote for our chosen use. Set works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job of Delivery and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication keeping us informed of arrival time. Did a wonderful job hooking up the tv and giving instruction on use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was efficient in setting up my equipment. Thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so knowledgeable and efficient. They had us set up in record time, even to our hearing aids!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and good tech service. I was very pleased with the tech who installed TVs in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was totally impressed with the friendliness. professionalism and knowledge that my Geek Squad agent has. Highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a thorough job of setting up our 55 inch TV and new Wi-Fi system. Before leaving, they made sure all of our Wi-Fi enabled devices were connected and working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, Polite, Courteous, Friendly, Great Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I used Best Buy to purchase this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very helpful showing us the features of this TV and very efficient getting the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have used Geek Squad for TV Installation and Setup. They were professional, efficient and cleaned up after themselves. I highly recommend using them for you TV technology needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5time customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very good and thorough Saved me some aggravation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Driver called out. Replacements very efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As one suspects, I sat at the house all day only to learn the original driver was absent. The replacement team delivered my TV after they had completed their deliveries. It may for a LONG day. Thankfully, the installation was very efficiently completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very professional ( on time and helpful ! ) . they took the time to explain everything to me and my wife in the operation of tv and sound system . very much appreciated the extra time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very quick efficient and respectful. The set up went smoothly and ALL my questions were answered, in a very kindly fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Best EVER!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. The Geek squad were awesome, hooked up our TV and made sure everything was working just right before they would leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TY Set UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and on time. they explained the features of the new TV. The boss left his phone number if I had any problems. . They were very neat and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logan did a wonderful job setting up and explaining the features of the new tv. Cleaned up and took the old tv with him. Very convenient.

    I would recommend this to a friend