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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 582 Showing 11,621-11,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Brought in, unboxed and set it up. They then taught our family how to use the smart tv. They also helped getting apps going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was swift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My set up Guy was very knowledgeable about the TV and all that is involved with it. I was so pleased and grateful for all the info. he had for me. Such a courteous and respectful young man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came out and was very polite . The ensured they were being safe and followed covid protocol . I will keep using this option for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up for the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three gentlemen that delivered and Installed the Wall mount and tv did a excellent job. Fast friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent completed his task quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent finished the set-up and education on how to use the technology, since we did not get that when the tv was installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job installing my TV but could have spent a little more time explaining the settings. I feel a little lost not knowing if things could be improved on depending what I'm watching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick & his partner were great. They got my tv setup completely. All i had to do was watch my shows. They ecplained things to me too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Winning GEEK visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My “GEEK” was extremely professional and personable. He was very efficient and effectively and quickly set me up. I am most appreciative. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad To The Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my unit, showed us the feature, took our old TV for recycling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, excellent patience teaching me how to stream

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up was awesome and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Knowledgeable, considerate, efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and thorough. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Atta-Boy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable + friendly service fellows from the Geek Squad came to my house. Did a great install job on my 55". Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cedric is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cedric went above and beyond to get my tv located, delivered, and set up. I appreciate him keeping me posted on his arrival time. He is incredibly knowledgeable and very friendly and kind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trevor was going to return on Thursday, October 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent Set up my TV but could not connect the Surround Sound System. I was told to replace the Yahama Receiver. I ordered a new Yahama Receiver from Best Buy and I am still waiting for the completion of the Hook-Up to the Hisense TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery & setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. Set up everything including my streaming accounts. Great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent techs, very knowledgeable, courteous and efficient. They do a great job providing excellent customer service. You can tell they love what they do!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech were very professional, came in and did our set up, then cleaned everything up. It made our life so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer set everything up and configured the set to get all of our subscriptions. A+

    I would recommend this to a friend