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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 18,776 reviews
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were wonderful. They answered all my questions. Were polite and experienced. I would allow them in my house anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Installed my TV quickly and made al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all available devices quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had the best customer service! He was very helpful answering all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and installed quickly!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was awesome!!! Very knowledgeable and friendly! A+++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, I'm Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of setting up the new TV and connecting the components. Showed me how it worked and reviewed the new remote and programed the Dish remotes. Was well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-home service every time I've used the Geek squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers set-up the tv quickly and efficiently. They explained the basics and made sure I understood what to do...since I am a senior citizen. Very polite technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and features of this set. Two thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three Cheers for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A member of the Geek Squad arrived on time. He set up the Samsung 50" TV and took extra time to explain everything to me and my wife. I offered him a tip; he declined, saying it was against the rules.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Samsung TV 50"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man did an excellent install of my TV. He also showed me how to use the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was mounted on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent assisted to mount the TV and did the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came within the allotted time period. He did an excellent and thorough job of making all of the connections. He was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team did great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional and did great work. Geek squad is three for three for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Initially happy, but poor follow through.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edgar, from the Geek Squad set it up along with the DVD player. Unfortunately, he did not check to see if the DVD player worked appropriately which it didn't. We had to return it for an exchange and we're now waiting for the new one to arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was respectful and knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Soundbar for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gregg was the technician he was superb. He did so well I didn't have to buy anything else to improve my sound. I would like to request Gregg for all my needs from Geek Squad in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for 65 in tv and larger!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD guys were amazing! Very professional and very good at what they do! Would NEVER I STALL A 75 INCH TV ON MY OWN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new TV looks and sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was fast and efficient and connected all my devices with my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted a large screen television for me. They did a great job in removing a smaller television, installing a larger wall mount, and installing the television. Thank you, Geek Squad!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service call very rushed and due to language differences hard to understand. I was expecting the same level of expertise and 'ease of use' that I experienced from the tech who gave me the estimate and advised me on what to do.

    No, I would not recommend this to a friend