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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 586 Showing 11,701-11,720 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ! Very professional and accommodating ! They add value !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for the set up was well worth not dealing with the frustration of figuring out what goes where. The geek squad is very helpful and knowledgeable. I would definitely work with them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad are pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are pros. Set up done in record time with no mess left behind in half hour. they took the time to show us how to get started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew of two! Cannot say enough about their workmanship and technical prowess. Enjoyed working with these guys so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went so well. The Geek Squad was on time and very thorough. Made sure I understood everything before leaving. Very happy to be a member.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad crushed it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isaac was wonderful! He was punctual, professional and patient with my questions. He did great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time delivery and setup by Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very efficient and had the TV set up quickly and setting up the sound bar. They efficiently went over the remote and how to use it and program the buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and set up my TV. They were friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew everything about this TV and how to connect all our devices to it. He spent time showing us how to use all the features so we could get the best use of our new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed was great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were so courteous and helpful! We had thought about trying to do this ourselves but instead, paid the extra to have them deliver and set up our tv.....money well-spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech Representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan arrived on time, very professional & knowledgeable, didn't rush. Give us the opportunity to ask question. First Class Employee. Extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gteat job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member was professional and set you both tv's and remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up the tv Quickly and helpfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 people were very knowledgeable and helpful They set it up quickly and explained how to take advantage of all the tv benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install and setup TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, courteous and knowledgeable. Set up my TV quickly and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Individuals were very professional and polite. Explained how product worked and answered all questions. Would recommend service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and courteous. They also answered all of my questions in regards to the tv I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Agent fixed surrounded sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reviewed my surround sound and knew just how to fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and Jacob did a fast and efficient work of hooking everything correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered my new tv to the house, took away the old one, plus they set up my new tv and got rid of all the extra cables my well-meaning men friends put in. Totally worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment installation process was outstanding

    I would recommend this to a friend