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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 587 Showing 11,721-11,740 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV installed efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, knowledgeable and efficient. Answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took their time and got it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, Patient and precise. The two installers care about customer satisfaction and I am pleased with the overall service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful, competent & friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Garlan & Alex were capable, friendly and helpful in installing & operating the TV & sound bar. They needed additional components and had those with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV colors and clearness are the best I have ever seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend the geek squad for installation of the TV. It is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were fabulous. Helpful, polite and knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents arrived with TV; unboxed and assembled it; set it on my entertainment stand and set it up in less than a half hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teaching an old dog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set me back a year learning how to co-ordinate my new array of remotes, but I'm enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my new TV and connected the existing DVD Player, soundbar and sub-woofer to perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the best experience with the Geek Squad at best buy! The plus me up! JP, Hannibal and Mina!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivery and setup TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad employee delivered and setup two 50" Tv's. He had to carry them up one flight of steps and set each one up. The Geek Squad employee was well trained and had no problem with this Order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything worked out fine

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked it so well. We recommend Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went great, the guys did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men used care reconnecting my device and went over how to use the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job,knew his way to do the job,would use the Geek Squad again with out hessitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TELEVISION SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FROM THE GEEK SQUAD AT BEST BUY -YOUR PERSON CAME OVER & REALLY HELPED ME SET UP MY TELEVISION & DID A GREAT JOB OF IT! HAD MY TV NOW FOR 2 YEARS! "GREAT TELEVISION" FOR THE PRICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize how well this apparatus could enhance our viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where here on and set up my tv great had all my apps working for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Installed our TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps delivered, installed, & connected the new TV to our existing equipment and set it up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got me up and running quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and attached all my components. They made sure I understood how to use the remote and how to access all apps.

    I would recommend this to a friend