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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 589 Showing 11,761-11,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    BusterDWalker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 83" SONY TV. It is more than I thought it would be,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs are becoming inexpensive with a beautiful picture. Samsung is unsurpassed in picture quality. Worth paying just a few dollars more for the extra pixels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was extremely helpful ,, knowledgeable and very professional All my questions were answered and the tech really explained in detail the options I had available Excellent technician !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd party install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent a third party to install my tv! They did a good job! Very nice and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is outstanding. The Geeks were on time and efficient. They answered all our questions and more. The only way to go for the perfect setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, finished in about an 1 hr, cleaned up after themselves, knowledgeable, and friendly. Would do again. Installed 70 inch on tv mount, hooked up surround sound, xbox, and blu ray. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba makes great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 40 inch Toshiba TV bought in 2007 to this 65 inch, the big picture works perfect. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the tv very fast. He was very knowledgeable about the features. He set up our apps so we can get the most out of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness for the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the very informative operating instructions and training on how to use our new Smart TV that the Geek Squad installers gave me. They were very patient and explained everything I was not clear on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my new Sony 77” TV perfectly, and even showed me the best way to be able to move it when seated in different areas of my living room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with programming software on new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs positioned the television in cabinet but not address the built in software issue. They tried but ended up taking back the new tv and resetting the old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased an LG 4K Smart TV for my elderly in-laws and we had The Geek Squad hook it up for them and to show them how to use the TV. They said that the G-Squaders were very patient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis was wonderful -- very professional & helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were informative. Patient n very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your sweat, aggravation and pulling your hair out. Have the pro's at Geek Squad set up your purchase. They were fast, on time and got the job done right. They even set up all remotes to work as one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loren was great!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loren was great. He did the tech job and helped us better understand. We really appreciate him taking the time!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DONNIE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POLITE,FRIENDLY,PROFESSIONAL GEEK SQUAD INSTALLER. EXPLAIN ALL TV FEATURES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and setup tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs unboxed, mounted, and programmed the tv for all my apps and streaming services. Everything was done for me. I had no setup to do at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job putting together my cabinet and hooking up my bose soundbar. They showed me how to work the soundbar, and was very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always the best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always I get the help I ask for. Even if I have a stupid question, they answer with respect and kindness. thank you

    I would recommend this to a friend