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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 592 Showing 11,821-11,840 of 18,776 reviews
  • Rated 5 out of 5 stars

    Excellent work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did excellent work. Very helpful, very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our techs were great! They were helpful and answered all our questions. They cleaned up and took great efforts in setting up everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived on time and installed TV and sound at quickly. He explained how to use equipment clearly and gave us his business card in case we had further questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some pretty important problems remain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar isn't loud enough, the electric cord is too taut into the wall, and the TV often doesn't turn on, so I have to come back later and try again. A technician is coming back to look at everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a fine job. Very meticulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting and keeping the wires at a minimum in terms of what I could see. I did not hide the wires but they basically head most of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and compassionate and artiqulate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely professionals . Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad is the greatest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and carefully set up my TV. Unfortunately I needed a DVR set up so they could not program the TV fully. They cleaned up after themselves and were polite and friendly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You for Delivery and Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad members arrived on time. They had the TV set up, connected to the DVD player and cable box in quick time. They showed me how to use my remote. Quality work efficiently done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEK SQUAD ANSWERED ALL MY QUESTIONS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS INSTALLED AND CONNECTED MY TV TO MY VCR AND CD PLYAYER AND IT WORKS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of all issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid to have the mount Installed on my TV. They did a wonderful job. They also connected the TV in the bedroom that I bought to the necessary cable box and cable wiring. Outstanding customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were early and hooked up every thing and checked it all out. They also did a quick tutorial to make sure I knew what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was very nice and professional. He took his time to make sure my home theater system was set up right and ready to enjoy my movie. I wish geek squad has more of this guy. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above & beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent a considerable amount of time to explain all the features and answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED AND ASSEMBLED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job setting up, have to return to lenten the wires, they were to short for the size of the stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful & well explained

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the tv and connected the additional wires to my speakers. They explained how to navigate throughout. Very helpful and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great! Connected and set up our TV in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very pleasant and knowledgeable. Made other suggestions to help our viewing time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job, Geek Squad. Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices and help me to re located my old TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up person was nice, seemed to be in a rush. Didn't really explain the remote to well.

    No, I would not recommend this to a friend