Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 594 Showing 11,861-11,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    Set up went very well.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man from geek squad that came to set up our TV was excellent!! He was very informative and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service came on time and set up was quick. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful, no brainer service!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and the man was knowledgeable and extremely helpful! Love the Geek Squad install team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were prompt, effecient, and made all the connections to sound equipment. They removed the old TV as well. I will. use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were EXCELLENT. Explained everything about the TV, polite and answered all of our questions, very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast and excellent. Techs were knowledgeable and could answer any question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very curtious, knowledgeable. Showed me how to use and navigate all the apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew was very nice and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went above what they needed to do

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv they hooked up had a broken screen. Even though they were running late with deliveries, they went to Best Buy to get us a new one, came back and hooked it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a terrific job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job setting up our Samsung TV. They were very patient answering all my questions. They were professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed everything quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you geek squad! Everything went flawless they set everything up for me and even cleaned up all the tiny pieces of the foam that came out the box lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very courteous and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and courteous. Answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficient service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technician got everything setup and running very quickly which was a plus. The technician also took the time to give my wife and I a tutorial of how our new devices/system operates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time, installed TV , connected it to cable box, and connected all cable and Wi Fi services. All worked correctly immediately

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still need tech to finish setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out To set up my TV and Hue Lighting. They were here for a while. They did a great job, however, my internet was slow so they have to reschedule to come back and finish set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents mount tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents rehooked up tv to all devices and untangeled the cords behind the tv, made short work of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup 65 TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men set it up removed all boxes, wore masks, shoe covers and cleaned all surfaces touched to make things as sanitary as possible in the wake of COVID 19.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, competent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys who installed our new TV did an awesome job. They were knowledgeable and professional and had us hooked up in a minimum amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Smart TV for my in-laws and were concerned about any questions they may have. Geek Squad was amazing and patient while a lot of questions were asked. Would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived on time and worked quickly and efficiently to set up my new TV and hook up my sound bar to it. Took time to explain the operation of the new TV and was very courteous.

    I would recommend this to a friend