Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 595 Showing 11,881-11,900 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and connected TV to existing inputs, then "programmed" to access dish, "on air" channels and DVD player much faster that I would have been able to figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really fast and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone support is awful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service was great. Phone support was AWFUL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in to mount my 70" TV on a cinder block wall. Guy broke my TV stand, but order a new one for me and came to put it together once it arrived at no additional cost. Very friendly and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very courteous.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team was excellent. Did their job then cleaned up all the debrie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was reset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kansan and Dallas are AWESOME and could not be more impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers were great, added my blue ray and dish equipment in no time and explained the features of the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents always polite and willing to walk you through setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 TV’s mounted at that time. They did them quickly and cleaned up everything after they finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked up my new tv, assembled the stand, took my old one away. I'm a happy camper over Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the new tv and connected it to my devices but now am in need of a return visit to adjust the brightness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came on time and installed everything quickly. He was very informative and explained how to use everything as well as the features and settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Geek Squaders!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From 1through 10, I would rate 2 Geek squad 12!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Smart TV and connecting any TV to my Spectrum Cable and it’s remote is always challenging so for me, it was well worth the money to have a professional deliver and install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the very best. They are neat, qualified and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were prifessuonal, nice and very knowledgeable about the product they were mounting. They were very helpful to give me tips on other products and/or services without being pushy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS AVAILABLE WITH TOTAL TECH NO CHANGE. LOVE THE SERVICE DID A GREAT JOB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation. They were on time and really knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AnnieW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful installers and I highly recommend themThey were very neat and clean too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys removed my faulty TV & remounted & installed the replacement. Done with care and speed. Good team

    I would recommend this to a friend