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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 596 Showing 11,901-11,920 of 18,776 reviews
  • Rated 5 out of 5 stars

    The guys were very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and connected everything while explaining everything so that I was able to fully understand how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy, now I can watch Netflix!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the product and Michael Rodriquez was great .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are worth the extra.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed both tvs and the large tv stand. He connected all the accessories and was an extremely pleasant individual, He worked quickly and was unfettered by the tv which was broken in transit by an outside vendor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made everything easy to understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. They came on time and set up the TV and helped me with ordering a part I needed to connect my old VHS player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent worked on main computer couldn't find an answer to fix it -changed info over to laptop recycled old computer parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael C was the BEST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was WONDERFUL!! Great employee and very knowledgeable...set up all my equipment and explained everything...so much patience and took his time making sure I understood how everything worked!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick professional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was put where I wanted it without any problems and when the techs left I was a happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James Mobley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast service seemed to know what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John from geek squad that came out and set up out 65"inch 4k Sony. Was very knowledgeable, explained in detail and made sure I knew how to work remote and get to different apps, and movies and 4k .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Polite Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - rep showed up on time and did all that was asked and yes took away old Samsung that burnt out - wasn't even 6 year old! Geek Squad was very nice and easy going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad diagnosed my the problem with my television and gave me technical steps to take to resolve my problem in an economical manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick installation. The Tech took time to answer all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation spot on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach was fabulous and also his assistant. They had my tv installed quickly and programmed to my request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent quickly set up tv. Agent also clearly explained controls. Very professional. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a nice job. They delivered, unpacked, and installed the TV in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hooked up my sound system. The Tech was knowledgeable, and I greatly appreciate how he helped train me on its usage. The sound is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modify system connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was timely, thorough, and helpfully explained the new connections. We were extremely pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my tv up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what I would do without the geek squad! The are always very professional and all do a fantastic job on things that I never understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek people are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV that I could never have installed myself. They delivered it the next day, set it up, made sure I knew how to use it, and were friendly and helpful. Worth the price and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent delivered my equipment and set it up in short order. I am a very happy customer.

    I would recommend this to a friend