Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 597 Showing 11,921-11,940 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has wonderful, vibrant colors and jump out at you! We're enjoying this TV! Glad we got it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product after 6 weeks of use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer from Geek Squad was very knowledgable and set everything up quickly. He connected everything to internet and then did a very easy walk thru on everything. He was AWESOME !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam from geek squad was super helpful and knowledgeable . My old receiver stopped working a week after hook up and , Adam was nice enough to call me back and try to trouble shoot over the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater comes to life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my home theater set up was not working and the tech has it working properly in minutes. He stayed to teach me how to trouble shoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. We had no idea what to do and they were very patient and efficient and set up everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great.kept us updated when they would be arriving as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV to my other items (cable box, DVD player). The agents also showed me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by technicians

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked tv to all necessary items.( electricity, interneT and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bracket to hold tv is great! Had no issues with this device!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They were very clean and prompt.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional and clean. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV set up and Delivery fast service and taking away old TV was a Plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and on-time delivery.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who delivered and set up our new TV were great. They were very efficient and provided good education for the TV and advice for additional items. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and timely. No problem with install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ageny mounted my TV and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and set up our new 82" TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad members came to our home to install our new 82" TV. They did an excellent job and were very knowledgeable about Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technicians were great. answered my many "non-techy" person questions. so patient with me and I really appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service installing TV. Matt was helpful, genial and professional. Got the job done quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are greatest things up right the first time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super installers. Right on time and so friendly and helpful. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 guys to hook up new 32” tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were knowledgeable, polite, & friendly. Both adhered to COVID 19 precautions. Respectfully answered all my questions. Would have them back again.

    I would recommend this to a friend