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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 599 Showing 11,961-11,980 of 18,776 reviews
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs know their stuff. Also got the insurance for appliances in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed internet/router troubles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came to assess a problem with internet/router connection to my TV/sound system. In a short time, discovered the problem and fixed it!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent worked expeditiously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my tv and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager at San Rafael store is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael is a great store Manager he listens to the customer and makes sure to make it right. The Geek Squad staff that does the tv mounting on the wall are also amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation with everything in place…great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional with protective footwear as to not dirty the floors, great job overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad install my tv smoothly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price from the best buy, I have suggested my family friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set everything up. Helpful. Knowageable...............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv quickly and made sure it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad service setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men were great ! They were helpful and explained what they were doing throughout the set up process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient & helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV set up, Apple TV set up & came back & hooked up my internet! Was patient showing me how to run everything. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent safely delivered my new television and set it up for me. Very professional and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made my life simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior, it can be frustrating putting together and setting up the new electronics. Geek squad made my life simple. Quick assembly and setup. I'm very happy with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job from start to finish everything went great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pro team all the way , Thanks Chris & Chris. …………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad dudxa great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad set up my tv and cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Invaluable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Technicians that installed our Sony TV were professional, friendly and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t fight it . Pay the money let bestbuy do the rest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to deliver and set my television up. After waiting about a week for the appointed delivery time I was pushed from the morning to the afternoon because they had a "big job" to do. Needless to say but my morning was wasted and my afternoon plans had to be altered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the components and the Harmony remote, reprogrammed the receiver to reach optimal sound quality. Just a great day at the office!

    I would recommend this to a friend