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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 600 Showing 11,981-12,000 of 18,776 reviews
  • Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad service men were very professional very helpful in installing my sony tv. i would highly reccomend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted TV on wall using existing mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent worked meticulously to utilize our existing wall mount and get the TV up off the entertainment center in a new room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wonderful.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure it was hooked up and working properly and that I was educated to use everything correctly. Courteous and respectful and very very helpful. Just great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong technical capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqad understands this recovery well and did an excellent job of setting it up. They also optimize the color on the TV as well as showed me the featyof TV and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had to come twice due to a problem with the product sold to us at the store. Both times the representative handled our problem in a very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek Squad. Supervisor arranged for my service on schedule despite a personell problem with absent technician Technician who responded was fast, courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers provided info on the installation of the TV and also TV subscriptions. Patient in answering many of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation is excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents got everything installed and even connected an older device, explaining in detail, how to operated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value and to me a need in TV installation. Best Buy seems to do a good job in proving installation expertise and the related parts I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and work. Francis explained all the pros and cons of the equipment. Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was timely and efficient. Really informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome service we had in he was on time in very respectable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pair did a great job and gave me basic instructions which showed me something new after all. I did not have to follow up with any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service I've ever had! Mark and Mike went above and beyond….can't praise them enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembler arrived on time and had the TV up and running in no time. He explained what he was doing and why and went over the TV's various functions. He was very professional and considerate...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Overall Prices and Products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are always great products at great prices that are too hatd to pass up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free setup with Bestbuy membership. You can’t beat that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew that came in to mount my new tv was very professional and efficient. They followed my instructions on where to place the tv and made the installation process very easy. Quality work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation, connected quickly, and demonstrated the new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job and personable .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came right in and remove that big ole monster of a TV that I had. And the gentleman took care of everything and answered every question. Great job!!

    I would recommend this to a friend