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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 18,776 reviews
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a bad experience with BestBuy!!!! Will always be my GOT TO!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Rep gave us information on how to install the system. We did not need the direct assistance of the Geeks they did not have a rolling TV stand as we are needing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service cannot be beat. For the price you are guaranteed a perfect set-up and full operation without any problems on your part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alec Simoncelli at the Mark Street store in Henderson , NV is a assit to your company. He is knowedgable , polite, and helpfjul.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dumb tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had some difficulty setting it up. I still have problems sometimes changing channels. It’s not a smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD DOES IT AGAIN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was outstanding. On time. Very Professional. Made me feel very important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and deliver TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech delivery and installation is an excellent benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They spent time explaining how the remote and all the settings to the TV worked. But wanted to make sure I was satisfied and happy , Thanks for the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted a TV on the wall. They tested the TV to make sure it was connected properly and they helped clear up an issue with a remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time, were very knowledgeable, very patient, answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew exactly what they were doing and configured the TV, sound, and WiFi link to home network. They demonstrated controls and options clearly and we're gone faster than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setvice tv installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service and the installation. Quick mounting and setting the device plus connected the tv to a sound bar in no time. Everything works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Inatallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech was very knowledgeable, fast, and just generally a really helpful person!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So polite and professional. It would have taken us hours to set up with all the ad blockers etc. Things I didn't even know were on the TV. An all the cables...never would have figured that out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional from start to finish on tv install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD IS THE BEST. The initial installation by subcontractors was not quality---understandable to a degree due to worker stage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up and explained everything very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad explained new tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents delivered and set our new tv. explained features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad relocated TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed my TV that was mounted to the wall and set it into an entertainment center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made this a GREAT EXPERIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James and Matt were great. They set up our new tv, sound system and remote plus removed our old tv. Will definitely use them again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home connection Geek style.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a surround sound home system and the agents were able to connect it to my TV and that made me a happy camper.

    I would recommend this to a friend