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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 605 Showing 12,081-12,100 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected my complete home theater system. They were thorough and professional, and made sure I understood everything about the products before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV on my wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job hanging my TV and hiding the cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was connected to cable box and Roku. The old set got hauled away. Was done very efficiently. wish new tvs had more paper directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with the set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted and set up perfectly. To be honest, this service is the reason I made the purchases from Best Buy. I couldn't have done it without you guys, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A terrific TV at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 50" TV to replace an old 50" huge box TV and what a great difference it made. Our Geek Squad Tech was awesome in setting up the new TV and giving us great ideas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the teck called me 2 times befor my appointment time to keep me updated, he was early and did a great job to show me how to use everything, great job thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was quickly installed and the Geek Squad moved the TV being replaced to the bedroom and hooked it up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY SATISFIED WITH THE AGENTS WHO CONNECTED AND INSTALLED MY TV,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and connected all my components, but of course they can't do anything w/ the tiny legs of the big screen TV on top of the narrow table.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service with additional installation of tv system. Technicians very good about explaining additional things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were wonderful. Had my problem fixed quickly and took the time to explain everything to my husband and I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    removed old wall mount TV - a dinosaur weighing a ton! and then installed the new unit in a jiffy. Hooked up the DirecTV client and got everything working the first time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member set up my new tv and displayed controls to our complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Mark did a great job setting up our new TV and helped with our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was very professional answered all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional answered all my questions and set everything up seem to be with these I will definitely use the squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noah and John did a great job. Good recommendations for two TV’s and sound bar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good and bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that we were unable to set up this TV without getting the Geek Squad to do it. Starting up a new TV should not be that complicated. On the bright side, the Geek Squad guys were good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer did a quick and complete job installing the TV>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my 83" tv. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad and an added bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our TV quickly and efficiently and gave us a quick lesson on how to use it.

    I would recommend this to a friend