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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 606 Showing 12,101-12,120 of 18,776 reviews
  • Rated 5 out of 5 stars

    The Geek Squad and an added bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our TV quickly and efficiently and gave us a quick lesson on how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was wonderful. We asked so many questions ahe was patient and he thoroughly answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was some confusion between the cable controls and the TV controls, but now that we’ve got it worked out we’re very happy with the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad provided outstanding service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding employee!!! Could not have provided any better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech solved my problem and was great! getting thru your phone system is another issue entirely. not good. but the tech who came was GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service techs did a very good job in tv installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt and his crew were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and his crew were great . Had everything set up perfectly . Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Show us everything we need to know about tv control advise to get the right stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Karli, the in store agent, was extremely helpful & knowledgeable in arranging for my Geek Squad appointment. She is an asset to Brst Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was completed quickly. Setup done expertly and delivered on day expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very quick and made sure equipment was located and installed correctly. My only concern was that the installer was left-handed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was exactly what I was looking for and exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tecnician spent alot of time with me getting me understand the new tv and sound bar. When he left he gave me his business card and told me to call him if i get a problem. OUTSTANDING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad put the cabinet together and hooked up tv and all extras I have. I highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing tv & cool geek squad....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung curved tv 65 inches is very cool, brilliant color and very easy navigating plus the Geek Squad they're amazing and they had it set up perfectly....very satisfied customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind respectful polite very helpful

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was very quick arrived early yeah!! And they were so helpful as well with hook up and programming also..,love Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wete professional, informative, took time to explain and make dure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEK SQUAD HOOKUP.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT WAS EXCELLENT. VERY KNOWLEDGEABLE AND PRECISE. THE HOOKUP WAS DONE VERY NEATLY AND TO MY SATISFACTION. GREAT JOB!!! THANKS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys where very professional and excellent! Set up and answered any questions! Excellent setup and customer service bravo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rob from the Tech guys set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gent Rob delivered my TV early, expertly set it up then patiently explained everything to me.

    I would recommend this to a friend