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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 607 Showing 12,121-12,140 of 18,776 reviews
  • Rated 5 out of 5 stars

    Install the t v and all the extras that I got very

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and set up all the. Connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MySmartTVInstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was outstanding. Not only was he very polite, he was very knowledgeable about the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad is the best. did a great job of uninstall the old tv and the hook up of the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional 3rd party contractor installed tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to my house was fabulous, very professional. He even offered to vacuum my floor to clean up the dust caused by the wall installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I "needed" it sooner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the delivery and hookup of my TV, however I would like to have it done sooner than the week it took to do it. My old TV was almost dead and I had no picture to see for a week. I would like to have had it delivered sooner, even if a higher cost was necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He hooked up TV, sound bar, assembled stand.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great. He knew what he was doing, was very gracious and spent a very busy 3 hours working up our our several purchases and moving us into modern age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vicki was very courteous & helpful. She could not complete the printer hook up & is transferring to a more expert technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a fine washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had talked me into a fancy washer when we moved in. This one with the agitator cleans so much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV perfectly. It didn't take a lot of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers installed it quickly and efficiently and connected it to all my devices. Cleaned up and removed all the packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called ahead of time, came on time, were friendly, professional and fast. Explained what they were doing and reviewed what was done. Great work, took all the trash too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very knowledgeable and professional about their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old TV move to new room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before the Geek Squad installed our new TV, they had to move the old one to the play room. They did very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our elevator was broken and the Geek Squad carried the LG to our 3rd floor and replaced our new TV over the fireplace. These 2 guys were outstanding. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product delivery and setup guy were great. Very respectable and timely. They answered all my questions and made sure I was completely connected before they left. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick instsll by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to install my tv and connect all my components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get Squad provided excellent service. They were quite knowledgable, and efficient service. They explained what they were doing, and answered all my questions after explains the operation to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad members are always prompt courteous and very professional one of the installers was the same one that had installed our 55” tv two years earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A BIG PLUS FOR THE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALATION, EXPLANATIONS AND OPERATION OF NEW TV WAS DONE VERY PROFESSIONALLY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The member of the GEEK SQUAD that assembled my tv was fast, courteous, informative, helpful, and friendly. I will not hesitate to employ GEEK SQUAD to assist with new electronics.

    I would recommend this to a friend