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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 608 Showing 12,141-12,160 of 18,776 reviews
  • Rated 5 out of 5 stars

    Greek squd installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great experience with the geek squad. They were very helpful to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mounting service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally done and clean up afterwards. Offered recommendations for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was curious and be helpful. He has serviced my purchases on 2 occasions. He gets bonus points!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They setup and connected my Xbox and cox cable for my TV, so all I had to do was come home and start relaxing!! I had no problems with any of it after they did their job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why do the work ? Let Best Buy Geek Squad deliver- remove old TV - install and setup new TV - clean up and all you have to is watch . Also half price for service not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad worth every penny. Set up TV's, git them all working and explained how to use it & remote

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good fellas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys we’re pretty cool and professional but weren’t needed but they did a good job in a timely fashon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install. Very timely Features were shown and appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup , George was very knowledgeable &!he is certainly an asset to your company

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice t.v. for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice t.v. for the money. However, be aware that it is not exactly compatible with Comcast.It took three techs from Comcast and one Geek Squad to work with Comcast on;y using the remote control from Comcast. Very confusing if you are not a tech person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed our new Samsung smart TV and did a great job. The guys were very professional, courteous, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the receiver, speakers, tv antenna quickly and took the time to explain how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jay went above and beyond to service my tv. Outsta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up with a lot of problems with my first tv which you guys gracefully replaced. Jay was determined to remedy all problems. Outstanding service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sebastian was on time and took care of everything in an efficient manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer set up my new TV and conected it to cable, and tape and DVD players. The picture and sound are excellent. A+ product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician who set up and installed our tv was great. Set it up and stayed to answer all our questions and made sure we were comfortable with all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Brian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was knowledgeable, accommodating and kind!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentleman came and was very professional and did a fantastic job, in my opinion he went above and beyond, I'm very pleased with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was wonderful they did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was wonderful they did a great job setting up our surroundsound the guy gave us really good instructions it was really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick and efficient and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent in-home service, no other service competes with Geek Squad

    I would recommend this to a friend