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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 610 Showing 12,181-12,200 of 18,776 reviews
  • Rated 5 out of 5 stars

    Best $100 I ever spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his team took their time and made a perfect set up. He showed me how to get the best performance out of his work. I can't say enough about the quality of work they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Lesley, was clearly knowledgeable and technically proficient. He was very patient and polite, answering all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv set up person was very courteous and knowledgeable. He explained the features of the tv to my satisfaction and the set up took no time at all. I am super satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experiencce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable installation. Compitent employees helpful with questions i had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed neatly and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up TV and briefly explained. After a couple of weeks use it became apparent that there would be a longer then expected learning curve. One example, how do you uninstall Google TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good and perfect job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that setup the tv were really experts and friendly too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in awe of the knowledge and expertise of these installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech new his stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could remember the name of tech who did my TV hookup. All I know is that he was fast, professional, and fast. He's a keeper he's a keeper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team really cared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devices had 1 small manufacturer setting issue that I wouldve never figured out. Worker made sure it was perfect before he left and was not intrusive at all. Great service. Def worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect setup!!! My daughter loves her TV!!! Well worth to get the Samsung!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike is the BEST.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He's also a good teacher. He is also patient and very personable. I felt safe and secure with him in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasure to deal with Best Buy and the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great. Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set-up and connected all devices quickly. Could not have done it on our own. They took the time to answer our questions and made sure we were fully satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made sure everything was working properly Didn't stop till it was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a very neat, clean and thorough job. Very friendly and polite from the moment we shook hands. Treated myself and my wife with respect and patience. Great job A+++++.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very professional.Iam more than pleased with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and set up service by Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys quickly unpacked, installed TV, connected it to my other devices and showed me how to use it. Took old TV and packing material. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquadxperience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best. On time, polite, showed me how to use and cleaned up before they left. Will use Geek Squad always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful set up experience. very nice, friendly person, who went above and beyond, doing all kinds of moving around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New smart tv installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional efficient and helpful in showing us how to use our new tv

    I would recommend this to a friend