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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 612 Showing 12,221-12,240 of 18,776 reviews
  • Rated 5 out of 5 stars

    Installation was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely helpful and did a great job setting us all up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and did an excellent job making sure everything was done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my extension cord.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and replaced my extension cable for my firetv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, pleasant, patient, helpful. Set up my Samsung 65”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did a great job setting up my Tv and showed me how to work it! Was very friendly and respectful! Would definitely recommend Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech. was prompt very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very helpful explaining everything we needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, very professional. Examined TV/set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent examined my TV and all the equipment. Advised we needed to up date the motum. Restored our service and gave instructions on use that we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my Mom and met the Geek Squad at her house. They could not have treated her any better. Very professional and helpful. Would recommend them to all of my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv in a short amount of time. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my husband of 92 love the Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe & Leo were great!!!! They were on time, geekiest smart fast and patient with old folks like my husband and I. We felt safe and assure they could do the job. Awesome baby boys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENT DID AN EXCELLENT JOB OF SETTING MY 65" TV PLUS HE ANSWERED ALL MY QUESTIONS ABOUT TV SETUP WITH COMCAST. SUPER KUDOS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very quick and very efficient. Didn't leave until we were completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional in every way. Very knowledgeable, they explained how to use the features of the Samsung Curved Television, how to navigate through the apps, good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional and efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who delivered and installed our TV arrived on time and had us set up very quickly. They provided instruction for operation and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set tv up.and downloaded the apps; answered all my questions and concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came was very professional and made sure everything was working before they left. We are satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was one of the best things I could’ve done in a long time!! I’m very pleased with my purchase!!! YES!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in was polite set up TV, made sure it was set up correctly took old TV and all boxes great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly, yet professional and knowledgeable, and help me solve two problems. Give him a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were a great team working together. mounting and cleaning up after install.

    I would recommend this to a friend