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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 617 Showing 12,321-12,340 of 18,776 reviews
  • Rated 5 out of 5 stars

    Samsung 55" QLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all my devices and the TV is working great along with my other items. Geek Squad did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad : William Perkins & Mason "top guns"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! On time....super professional....know it all! Great sense of humor....and I can keep on going!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my tv, connected it to the cable and programmed my remote. They did it quickly and efficiently, much better than I would have tried by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent changed the orientation of my TV mount to be compatible with my sound bar and connected my equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did agreat job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new smart tv and the geek squad guy who came to my house was extremely helpful to me. I will deal with best buy again because of this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    55 inch Television and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with the installer. He SCREWED up my cable box. He was not able to complete the installation. Had to go to the store and complain. Someone else came that day and finished the installation!! The first installer would not return return my phone call!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were wonderful, they were very respectful and cleaned up when finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Mounted and installed all connections to peripheral devices. Knowledgeable and amiable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The techs were both pleasant and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the tv was already mounted, the techs walked us through all the features of our new tv. They answered all of our questions. They were quite knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were quite pleasant and adept at the task; they answered all ?'s I had clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV move and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad moved an additional TV for me and made sure as usual that everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices. Process was painless and the technicians helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by friendly young men.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad (2 young men) delivered our TV and sound bar, set them up, and removed the old TV. They were quick, friendly, knowledgeable, and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TZ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always. Couldn't live without Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use the Geek Squad. They know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew did a great job of installing our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who mounted the TV and everything was amazing. Very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On going problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad has always been able to solve our problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never tried this service before but were very impressed with how quickly they linked our streaming services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason from Best Buy did a great job. We were just

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's just say we hd the best three associates, from Nic, the sales person at , the store, to Sandy at the store Geek Squad. Then to the Geek Squad, Jason at our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did exactly what I wanted and needed. I knew I could count on them because I have used them before.

    I would recommend this to a friend