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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 618 Showing 12,341-12,360 of 18,776 reviews
  • Rated 5 out of 5 stars

    Go to Best Buy for the best service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Great service. I am so pleased with the products and the personnel. Will recommend to family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers did a very good job of connecting all of our electronics when the TV was installed (Blu-ray, receiver, gaming system, CD player). However, they did not arrive in the window provided by Best Buy scheduling, which kept me hostage for most of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went smoothly until the power went out at my house. Even with that the tech called me to make sure it was all up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought out my new TV and set it up and showed me how to operate it. Great service so glad we had them do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave did an awesome job....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my WIFI connected to the TV quickly...Answered all my questions....The guy was absolutely awesome....THIS is WHY it pays to have Geek Squad connect your TV set....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and set up was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "geek squad" was awesome on time and set up was quick and "painless" for me. I highly recommend this service and I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with service, courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lisa did a great job. Explained how everything worked. Cleaned up everything and hauled the old analog TV away. Which was my biggest concern. It was a big, heavy puppy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad troubleshoot home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent identified the problem with my home theater speakers and was able to resolve the problem quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how we received updates and knew what to expect before the visit. Everything went smoothly and they were done faster than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Houston

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Looks great after the team installed. Took the time to make sure I understood how to work all the new settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my tv and explained patiently how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing and nd were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys did an awesome job. Explained and de monstrated the tv features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done by the two technicians, came on time and went over all the new details before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sqaud...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, professional, and deep knowledge of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUper job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe agents were very knowledgeable and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great!!! I cannot say enough, they cleaned up after themselves and left no trach behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was extremely professional. They were on time, helpful, and the setup was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd do it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were wonderful and very thoughtful about clean up.

    I would recommend this to a friend