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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 619 Showing 12,361-12,380 of 18,776 reviews
  • Rated 5 out of 5 stars

    I'd do it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were wonderful and very thoughtful about clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for providing excellent service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they come to your home and install your equipment. I was included with my total tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad vs TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came on time, explained everything and knew what they were doing. I would never have figured out how to hook up the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed & set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and set up my LG OLED TV. They were professional, courteous, followed the Covid19 guidelines, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivery of replacement tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and helpful in completing setup and reviewing different remote functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Arrived on time and completed the work with great customer service experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeksquad connected my headphone to the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was to connect my headphone to the tv. I am partly handicapped and needed help to make the connection. Theguys are good but it cost me 176.00 in addition to my annual 199.00 !! So i will have to cancel my annual since i only need people at my house if needed because handicap and hearing problem. I went to geeksquad in the shop for years but cannot do anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job! They akso showed me how to work everyth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new TV on the wall, hooked it up, and put the cord inside the wall in a swift amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moved and Mounted old tv in another room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected old tv in a bedroom after I replaced and upgraded the tv in the family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad took care of transferring the data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I brought the item home it did not work. I had difficulty returning it and getting a credit on my Best buy credit card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad came out and set up my system and I can't believe the tv and soundbar. Geek Squad guys were very professional and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great. They are fast helpful and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was terrific in setting up this tv to my existing cable, and explaining everything. Kind, courteous and knowledgable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very polite and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was simple and done quickly without issue. I wanted a Bluetooth device for my hearing aids connected to the tv and they did not know how. They were going to have someone else arrange to do this. I’m still waiting.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was excellent. We would definitely ask for him again on any subsequent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED M6 NEW TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech who installed my TV was very knowledgeable and friendly. Did a great job. Answered all my questions. I was extremely pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install service was great. worth the money spent and the technician was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as always. The team was super helpful and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so polite and knowledgeable, explained each step and was so patience

    I would recommend this to a friend