Customer Ratings & Reviews

Travis as the lead technician wanted to be sure to install our TV the way we wanted it, and solved the need for a wall mount by using the inner attachments so that it would fit on our existing stand which no one else at the local Best Buy store could confirm. They assembled the TV quickly and correctly and completed the setup faster than I could see what they were doing. They also removed all of the packing material and large box to save me from lugging it to the curb for Monday pick-up. They both were friendly, obviously enjoyed their jobs, and spoke clear English. They carted the old TV into an adjacent room where floor space was adequate and unobtrusive. They were a pleasure to have in our home.

The purchase of the house brand 32" TV was changed to a premium 32" Samsung which I picked up at the Marina store. That Geek Squad install is awaiting Direct TV initiation. Previous Geek Squad work has always been the very best, and look forward to completing this project.

Great picture and smart TV functions are easy to use.

The installers where on time, I appreciated the call 30 minutes before that they would be on time. That is so good PR/Customer Service. I paid for Delivery and installation. It is SO worth it!!!! I made sure the area was clear of all breakable items and things that did not need to be there. They were in and out in 50 minutes! It does help to have the area prep for them to work in with just what is expected to be there. The installers were polite to me and my home and very knowledgeable about the setup. I recommend them every time. Just so I do not have to deal with cables.

The two technicians who installed my new Sony Bravia were fast, efficient and very knowledgable. They flawlessly paired the TV with my wireless modem, 4K Blu-Ray player, Bose soundbar and headphones. After the installation, they removed the old set and new TV's packing for recycling. As a final step, they explained how to access all of the settings and apps available with the Bravia. Overall, a great experience!

The two Geek Squad technicians quickly set up my new TV including providing an HDMI cord when it became clear that I did not have one. They also were very generous in showing me how to use the remote and the various functions as this is my first smart TV. They answered all my questions and also suggested that if I needed additional help, I should get in touch with the Geek Squad 800n number,

Unboxed and set up the tv to my existing system. Adjusted height and also connected to internet and updated software.

You did a excellent job installing my new T.V. I would highly recommend you and your service to everyone. Thanks for a great job.

Was a hit and miss. We had a couple TV installs done and 1 of the subcontractors they sent just wasn't very good. 1 mounting bolt is even installed at an angle and i have to fix it, and he was rude. The other 2 calls we had the Squad guys were great

The Geek Squad team handled the installation with great explanation and ease. They answered our questions patiently and thoroughly. Special shout-out to Trevor Allen, Home Theater Agent

The gentleman (sorry can't remember his name), was knowledgeable, cleaned up after himself and was very pleasant to talk to. He would be welcome again. My only complaint, he was so fast getting the TV set up, I didn't get the serial number or model number to be able to register w/LG.

The team that installed our television were both very friendly, knowledgeable and professional. They were through in the explanation of how the tv worked along with the features that it has. Also noticed that our router wasn't strong enough for the products that we have and was able to point us in the right direction for a new one, and was also a "Deal of the Day". Highly recommend!

The installation team installed my new smart TV and taught me how to use the TV remote in conjunction with my cable remote.

I was a little leary about buying this service, but I was buying a very expensive OLED TV and wanted it set up by professionals and make sure everything was working, so I added this service. In addition to the installation, all my remotes were programmed to work with the TV, DVD player and Sound Bar. Plus all of the cables were bundled and hidden as best they could, which kept my wife happy. These gentlemen were prompt, keeping me notified when they would arrive, were courteous and made sure I was pleased before they left. Worth the money this time.

Delivery and set-up by Geek Squad was flawless. The whole set-up (table top) took about an hour, and this included the Geek technician sync'ing the new TV with my Comcast equipment, and walking me through the TV's many features and functions at a fairly detailed level. Also, he removed my old TV and all the box debris. Great job, Geek!

The agents (Blake & his assistant) did an excellent job of setting up my new LG TV and LG soundbar system. They worked very efficiently in getting my system set up and running. Blake thoroughly explained how to operate, and navigate the new TV, with the two different remotes--cable & TV.

Great help, set up and hauled away old tv, excellent service and so friendly, made sure everything was done and that I understood everything before they left.

Gentleman who installed tv was very thorough and knowledgeable. Happy with service provided.

Our technicians were very knowledgeable, patient, personable and thorough. They spent time making sure we were comfortable with using the TV.

Tech came on time. Very skilled. Since I am not able to move the old TV out and set in the new one it was worth the money. The $60 charge to ug in the DVD player was excessive.