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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 620 Showing 12,381-12,400 of 18,776 reviews
  • Rated 5 out of 5 stars

    Service / setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and helpful. Answered all the questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not technologically savvy so wanted to be sure everything got set up appropriately. Technician was very knowledgeable and patient in explaining things to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our new tv and hooked up our

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Worked fast. Good thorough explanation of features of the new tv and it's controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A knowledgeable & kind geek squad member (Jake) did a good job of setting all things up & explaining how it all works. Well worth the price for this electronically challenged person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the Geek Squad to instal my TVs or other entertainment items. They are very knowledgable and always work to make sure you are totally satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied! Nice picture and good sound. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squade installed TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV on the wall after the wrong articulating arm was purchased initially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my telivision quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my television with great care. They were very kind and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad carried TV in... set it up... explain the main features. They took away all wrappings... and we’re very professional and courteous. Great guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad were very friendly,explained everything to me about the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough and professional did a terrific job with the mounting the TV on my Insignia stand and programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was excellent above and beyond to be very helpful for us older folks. Would highly recommend to all my friends and family !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was professionally and very efficient . Thank you all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Adam was the best! I couldn't have asked for a better agent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning Strike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great ! On time and very quick. Very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and personable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, professional, and lived up to their reputation of knowing what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV in every way for the cost. The The installer was very good also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great thing to have the "Geek Squad" deliver the TV and then set it up. Super friendly "Geeks", knowledgeable, was happy to stay until we have no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service - in home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this geek squad service was excellent- he was knowledgeable and eager to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly trained and organized. Peace of mind is worth it any time.

    I would recommend this to a friend