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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 621 Showing 12,401-12,420 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad did an excellent job of setting up the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and connected all devices and showed how to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I would recommend is make sure your cables are at least 10 feet long if you're having your TV mounted to a wall and having the cables come out of the wall down below.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tucson Ted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks set up the tv and connected it to the internet, sound bar and OTA antenna without a hitch. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    crew was essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to my lack of technical skills, I wouldn't have been able to do this on my own. Without the setup crew I would have been doomed. I consider them essential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, The Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV quickly And it went great. They are the best ever. Very Very good job. I would have have them back to install my next TV .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 70inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the service I was provided. They were very nice and super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well knowledged quick and efficient great cleanup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv…and were great helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job ! I highly recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient installation of my smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, efficient and pleasant and removed the old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set-up in new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV set-up in about an hour at our new home. Very smooth process. All questions thoroughly answered. Nice, friendly and knowledgeable tech. Love the results with no wires showing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jack's Work was Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 Sony TV's. One was set up by Jack. Later called him back to make some adjustments and to optimize performance. Great technician & great results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home entertainment system hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had geek squad out to hook up all our components to our home entertainment center. The tech knew exactly what he was doing. Very helpful and explained everything to us in detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T v set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and set up new t v and removed old one very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Did A+ TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Tv crew were on time , Customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came on time and hooked the tv antenna for us. Channels came in clear. We were happy and pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the Geek Squad yesterday. On time, knowledgeable and very neat and helpful. Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaod set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my tv there was very nice they did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech seems expensive but worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have TotalTech so they delivered and set it up. They answered all my questions and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with geek squad .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very helpful and thorough and very client-friendly. I would love to have them come again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very polite, on time and setup the TV as desired.

    I would recommend this to a friend