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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 622 Showing 12,421-12,440 of 18,776 reviews
  • Rated 5 out of 5 stars

    So glad to have the Geek Squad present.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the newer electronics are a bit confusing but the Geek Squad crew did a fast and comprehensive installation of my new television and had it working in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent helped with all aspects of owning a new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent stayed around until all settings were to our satisfaction and we were familiar with all of the programs associated with the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was very familiar and trained on the tv setup. They were very good at answering any question I had. Also they were very patient explaining the features to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed wall bracket and tv to bracke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well, tech representative understood the project and completed task professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and the sounder and when the internet wasn't very strong in the room, they helped install a new router and support devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys did it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge of the system was fantastic, as well as knowledge of the overall Audio Video product space. Great being here if for no other reason than to consult on best features to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a high end TV. Service was good. They arranged insall at our house as well, which went very well. We are happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70" Samsung is a steal at $599

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up a 70 Inch Samsung on sale for $599. Its a great TV for both Sports and Entertainment viewing. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For us lazy people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK like I mentioned in my other reviews. They sell you a combined service to run wires, connect the TV using a few wires, and then mounting the TV. If you can’t do this or just lazy and spend the money and look the opposite way LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customers service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of me within mins without any problems plus told me if I have any more problem call them and they will take care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was done professionally and without any problems to speak of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents positioned and mounted my TV on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good, forgot their names, install was more than ten days ago. Highly recommend Total Tech from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech is worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have total tech so they delivered a 75 inch TV set it up and answered all my question. very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time, hooked up the TV and sound bar and answered all of our questions. Very pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad people connected my new TV quickly and correctly. Connected to the internet and showed me all apps and functions of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job installing my new tv and connecting it to the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I'd change is that it's suggest using Velcro cable ties to tie the cords together rather then plastic ones. For ease of adjustment later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech’s did a great job of mounting the bracket on the wall and setting up the tv options. Very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoyed the friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service friendly and very polite personnel,,

    I would recommend this to a friend