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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 623 Showing 12,441-12,460 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great and Knowledgeable Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly service- they certainly knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already completed one survey on this subject with an excellent rating AND have been notified that my review has been posted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with the television set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job in connections and making sure all worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have in home service a+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they both are friendly and really know all about what there doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. The guys were very professional and explained everything to me and gave me recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my 40 inch tv and connected all the devices as well showed me how to use the smart features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the TV efficiently

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reviewed the workings of the TV, hand control, connected the DVD player and advised me to call if I had any questions, problems or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is everything the salesperson said it would be. The initial setup took some time because of remote programming issues. The geek squad finally resolved all issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came were so very helpful and kind. They left me feeling I understood how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent correctly advise that the mount I had booth was not the right one. He had one in his truck. This saved me time to avoid going back to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected to my TV to all the devices. They were very knowledgeable and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, thorough, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team installation is a great decision. They were warm, professional, quick, and cleaned up after themselves. Happy we had Best Buy do the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless your electronic savey you need this. They showed up on time and hung our TV. I had a quick tutorial then he cleaned up the boxes and took them with him. Painless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technician was on time and very polite. He was knowledgeable and helpful with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86 LG. Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv so far. Really big and nice bright picture screen. Would purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience, one surprising oversight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over install went well. Tech called in advance per agreed time. All equipment - new tv plus previously owned equipment - all connected correctly. Only glitch - tv was not connected to wireless. Surprised that this was overlooked. Otherwise good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price was great, the delivery people were just great also, they set up my tv, got everything working and were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys set up the tv. They were very professiona

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and set up the TV and they took the time to show me how to use the ruku. They hooked up the dvd player and cable with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only One Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup on our 75" Samsung TV went well but we got an Apple TV for Christmas and it is causing some issues. The Geek Squad is here today to resole the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very helpful in setting up our new tv and explained its functionality very well

    I would recommend this to a friend