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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 624 Showing 12,461-12,480 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was wonderful. Everything went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve already written review. Geek Squad guys were Fabulous!!!! Couldn’t have been more impressed!!!! Love Best Buy and Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome service and team; truly dedicated to customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing my new Sony OLED tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time Setup was fast and to our specifications Removed old tv Left tv ready to view They even offered to vacuum!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, professional, friendly, and helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was an expert in getting the TV installed. He gave us lots of helpful hints and went the extra mile in getting the cable behind the bookshelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and set up at its best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took the old one out. The brought the new one in. Before I knew it I was watching 65” Thanks for a fast and efficient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and were good at getting my componets connected to the tv I will use the service again when I purchase another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard working and polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neal was excellent. He left and the tv did a down load which made the picture huge. Neal called to see how things were and came right back to make it right. Did his job ++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected installed and went over operation with me until I was comfortable with the TV’s operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very thorough and explained things as he worked.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never enabled my wired speaker. They just put the HDMI cables in the output slots without asking me witch ones I wanted where. I could have set it up, just needed someone to pit it on the fireplace. Average job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When a new television is purchased, it is worth thinking about to get the installation service. Not a necessity to add on, but more of precaution to prevent any oopsies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job of installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad associate Calvin installed smart tv in a very successful manner even with an older cable box. Good job of explaining how to use the smart tv aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were right on time and were very competent. They took a very short time for the install and made sure we were satisfied with the product before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in store service, awesome delivery service... Best quality at the best prices..... Would never shop elsewhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent work good guys to deal with, no issues with work that didn't show on original work order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do happy to have our new tv professionally installed by the Geek Squad. They got here on time and we done in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to the wall and they did an amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and did everything just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally well done! Arrived on time as well.

    I would recommend this to a friend