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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 625 Showing 12,481-12,500 of 18,776 reviews
  • Rated 5 out of 5 stars

    LG C1, 55in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have learned to depend on the Geek Squad for all of our electronic devices. Always first class treatment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good group that connected the devices. With the faulty items they have to come out twice. So I was without tv for about a week. Luckily I reconnected the old devices and got the pictures up in about two days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and professional men. Geek Squad installed my TV mount and TV qiuickly and in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came earlier than the time and hooked up the 65" and my cable and sound bar. They were professional, knowledgeable and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Set Up My New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm too old to carry in my 55" tv and set it up in my room. I hired the Geek Squad to do it for me. They did a good job, one I could not do by myself. Now I'm fat and happy with my new TV. Ain't life grand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad, more like Geek Superheros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were GREAT! Definitely would use them again, quick, efficient, neat. Wonderful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was on time, went right to work, programmed all the control units and explained how to use all the new television features. The team acted very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing a new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and gave us a very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were very helpful and explained the TV controls to my elderly mother. I've depended on Geek Squad for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The installation was handled professionally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was initially done by Best Buy Contractor without regard to convenience of viewers and proper placement. The Geek Squad came and changed the location of the mounting and completed the mounting within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who delivered and unboxed the TV were very professional and friendly and followed great safety measures while in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt, efficient and professional. He went above and beyond and I couldn’t be more pleased with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and great at providing advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was not booked right at Best Buy system, but technician came out and immediately knew what to do, helped me with a few additional things (at extra cost of course).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked up tv because of changes in connections. We had old player that didnt connect. We went back to Best uy to get a blu-ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job setting up our TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable and professional. He did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed my TV quickly, no problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek installed tv, connected to cable and made all the updates as necessary...he also explained how to use all the new tv technology...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and made sure everything was working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the two young agents were great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two agents were extremely good. they were very polite and did not mind answering questions. they are a real credit to the BEST BUY company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll use them every time if I can moving forward. They are awesome at this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A significant step up in entertainment enjoyment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is about our purchase of a large screen TV - The step up was something discussed over many months and when we finally committed to the purchase we were so impressed with how much more enjoyment we've experienced with our TV time.

    I would recommend this to a friend