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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 626 Showing 12,501-12,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad set up my tv for me was well worth the money. I thought I could do it myself, until I tried. No stress and I knew it was done right this way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job of setting up my TV and cable box. He explained how everything worked and stepped me through how to perform various functions. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery and installation was quick on time and flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    third times a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were great, after how many times we had some real issues with this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit wary because I have a difficult wall to mount the TV on but these guys came in, installed it perfectly and even cleaned up. Super impressed and well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, awesome, awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very professional, courteous by putting shoe covers on inside the house. They reset our system back-up with our entertainment console infrared system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with all personal with Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and sound on our new TV. We paid for the set up and are very pleased with the professionalism of the installer. Really pleasant and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was thorough, and efficient. He realized that he needed help removing the old tv and got help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed by tv in minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to my cable box, and showed me how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my wall mount and TV and got everything connected to my devices, Internet and etc. PROFESSIONAL SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Completed in a Flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad completed the job in a flash. He was in and done in less that 15 minutes and everything was working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only were they extremely knowledgeable and efficient about the install, but they also provided help with other questions such as apps and internet coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in a very professional and courteous manner. I was very pleased with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is good and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to have someone else handle the hook up and programming. The tech who came was efficient, helpful and courteous. He came on time and answered the questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for replacing defective tv. Old tv has double image issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and setup service. The crew was professional and well qualified.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job installing And set Up Gave me instruction On operating Remote And on it went

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team - Geek Squad never disappoints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team is wonderful. I always appreciate the time they spend educating me on the devices and the features. I just wish I had more ready access to their knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement tv and installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed my new replacement tv. Very professional, cordial, and competent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for the technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very thankful that the technician told us about a universal remote that we could use with our setup. She took time to show us how it worked. Very pleased!!

    I would recommend this to a friend