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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 627 Showing 12,521-12,540 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray G did a great job his professional and knowledgeable of all these issues is remarkable ibrecommed him him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 100 lbs. TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All they really had to do was pick it up and move it to the next room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reconnected all my tv’s to the internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician reconnected all my tv’s to the internet and did an amazing and wonderful job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV timely and seamlessly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV! In store service was awesome. And Geek Squad set-up timely, efficient and perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geeks !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad was a couple of very nice young men who did an excellent job , very courteous , and hauled off my old T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocked!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not mount my TV, he put together the TV cabinet. The Geek Squad did an excellent job putting it all together!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who delivered my TV was very nice, courteous, patient with all of my questions, and very knowledgeable about my new tv. It was a pleasure working with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Really liked these guys and their work ethic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and I time, very friendly, had extra equipment on hand as my tv mount would not work, efficient and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek efficient setting up of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very efficient and friendly. They answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very polite and sensitive to entering the house to do the set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way is the GEEK SQUAD way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geeks were professional and answered my questions after set-up. Love GEEK SQUAD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great in doing the setup and explaining what the setup was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job doing the installation and programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great working with BestBuy staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personnel could not have been more courteous or efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional Tv installation by the Greek Squad. Tv and sound bar set to operate from cable remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my TV and explained how it worked. They were very professional, friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super personable and helpful. Completed the installation quickly. Reviewed set up and instrctions were clear and precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek guy was awesome!!! So happy with my Samsungs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was excellent. All details handled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men were knowledgeable. There were some issues with getting my one SMART TV to stream and hook-up to HULU but the tech stuck with it until it worked.

    I would recommend this to a friend