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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 628 Showing 12,541-12,560 of 18,776 reviews
  • Rated 5 out of 5 stars

    Efficient and effective mount installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were efficient and fast in assisting with the mount connection to the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness the geeks did all the set up! The TV is AWESOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the connect and set up of my new TV. Installation was quick. Service was excellent. Technician friendly, knowledgeable, and efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony from Geek Squad did his thing in about a 1/2 hour. It probably took hime longer than that to instruct me how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents munted my TV and conneted in to all my divice,greek Squad remote support helped get my computer working again affer it got a virus exelent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm slowly learning to use the remote. All went well and the tv is excellent. The Geeksquad team did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. Exceptional customer service. Answered every question and stayed until I was comfortable with working my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared of the Geek Squad set things up very well, explaining as he went along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient setup and thorough explanation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job explaining the features of our new SUHD TV after setting it up and getting it connected. As always they were respectful of our us and our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went beyond their service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent not only set up my new TV but also corrected issues i had with the reception i was getting. Outstanding service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was knowledgeable and quick He had everything mounted, hooked up and running in no time Made it look easy Cleaned up Couldn't be happier with install and installer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional and helpful. They took a lo of time when trying to connect my Internet conneciton.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up the TV quickly and accurately.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician hooked up the TV and set up the programming with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, efficient, knowledegeable techs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably could have done this myself but the Geek Squad makes the install so much easier. They come prepared and manage to overcome any obstacles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable about product, answered all my questions. Checkin! Great follow up next day to ensure we were happy and not experiencing any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY PROFESSIONAL and Knew their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the team come in to assist with the install of the TV was the best idea I had. Arrived on-time, very courteous, knew exactly what they were doing, very personable and friendly too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and assured that the customer was comfortable with the system and the technology involved. Very effective group that works on the systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very knowledgable and courteous experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave everything To The Best Agents!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chaance, Left nothing to Chance, by making sure everything was completed before he left the premises. Excellent Service from the Best Agents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was friendly, fast and made sure I completely understood how to operate the new features.

    I would recommend this to a friend