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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 629 Showing 12,561-12,580 of 18,776 reviews
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your crew were great, very kind and considerate Explain a few things for us old folks. Just wish they would have left us the manuals. Also they took my old HDMI cables with them WHY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PICTURE, EXCELLENT COLOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS MY SECOND SONY SMART TV, OUTSIDE OF THE CIRCUIT BOARD FAILURE ON THE LAST ONE, THE TV PERFORMED AS EXPECTED..I WOULD HIGHLY RECOMEND THE GEEK SQUAD WARRANTY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed our TV quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who connected our TV were courteous, knowledgeable and professional. They hooked up all devices and programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very careful, friendly and did a great job hocking up my devices and explaining to me how to use the new remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the new television and set it up. The television worked fine for several days and then the speaker would not connect. They had to come out again. The agents stated we needed a new speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job on wall install of my 80 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was handled very professionally, they came on time, they left absolutely no mess. They made sure they explained everything that they were doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was put in the perfect spot, I paid for it to be installed with the simple $20 wall mount, it seems a bit loose but it hasn't fell off so I guess were good. However I would like to know if they will uninstall it for free when I move since it was about $200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my tv was set up, I thought “I could have done that setup”. But think how much trouble that would have been. Squad was efficient and really explained everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the TV was great. The techs were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. My appointment was made, tech Cale and installed. Everything works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a DVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. Even under a Pandemic they where covered. They even checked to make sure I wasn't get over charged on install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will, the agent, did a great job...explained everything in detail...and took a ridiculously heavy old Sony TV away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am still learning how to use this TV. I had a problem a few days ago with the DVR. Must talk with a Geek Squad agent about this so it doesn`t happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv in a professional manne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Quick and reliable service. The technicians showed up on time and were very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A rather expensive but high-quality wall mount for my dining room TV. It very successfully combats reflections from the windows. Tilts and turns in all directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install, great explanations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer did a great job and, when I told him I'm a novice when it comes to electronics, he explained everything to me in terms I could clearly understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very personable and professional.would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed our problem quickly & efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians connected my tv to the cable box and programmed my remotes. They were efficient and accomodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes it look easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new TV and ROKU remote after many hours of me trying to do it on my own. Next time I will just call for installation. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my TV and removed my old TV fast and efficiently. I was extremely pleased.

    I would recommend this to a friend