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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 631 Showing 12,601-12,620 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job. Caring and kind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hooked up my TV and made sure that everything worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my new TV. They were very nice young men! It’s nice to meet young people, who have a good work ethic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review your Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super wonderful, very nice and knowledgable. would recommed these two to help anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prouct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product....,..........................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad perfectly installed the new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your staff was very professional in the installation of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about how fabulous the service personnel were! One time, efficient, courteous and extremely knowledgeable! I highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Barry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and experience. Tech did a more than ample job With the installation. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Davis came to mount on wall and setup our 75" TV. So far everything looks good and TV is working. He is very knowledgeable and helpful in answer questioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My service set up was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is subjective. I had an excellent technician, on time, gave me a 15 minute heads up on his arrival. Well mannered, polite what more could I ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    white glove service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed new tv and soundbar. Took away all packing, old tv, wires. Most importantly they set up the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Non-Techie Senior Citizens

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job,..agents showed u[p when promised and were very patient with some non techie old folks. We are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and Set up for the Smart Television we bought as ell as the sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JohnBrannigab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your staff is the best very helpful and went beyond what I ever expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert did a great job getting our TV to work correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members are absolutely the best . Could not ask for any better service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was amazing They were on time, installed TV quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks. TV installment

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait 3 weeks even though TV was available. They were very professional and I was pleased with their workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV Setup.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen were fast & efficient setting up my new TV. They also gave me some good tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was friendly and unit is working fine. Enjoying it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very knowledgeable. They took the time to explain everything to me snd answered all of my questions.

    I would recommend this to a friend