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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 633 Showing 12,641-12,660 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great job on setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the quick and efficient job the Geek Squad did on setting up my new TV Television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, excellent knowledge, explained everything so we could understand it. The two gentlemen need to be rewarded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the service I received. He was very helpful and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unloaded the tv,set it up in minutes. Disposed of all boxes and materials. Came in during pandemic, wearing mask.Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reworked TV system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so thorough in helping me get our TV and audio equipment back up and running. So comforting to have such professional help with a pleasant attitude. Thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and set up new TV, took oldTV away, walked me through the use of remote etc...connected to all my streaming services too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service..These guys were in and out of here within an hour and added basic advice for better home viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly and expertly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work completed appropriately. Geek Squad delivery service excellent. Geek Squad in-store repair and service is very bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt, courteous, knowledgeable and concerned to meet my requests

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is very good and the geek squad was even better,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad does it again!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. So knowledgeable and on point. Always comes at scheduled time and does great work. Kudos from this senior citizen who is a non-techie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and professional. Respected my time while making sure that everything was completed to my satisfaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DUE to the DIRECTTV issue they didn't finish. Hauled out old TV and left. I did finish on setting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been disappointed by the Germ Squad. They are highly professional, easy to work with, and provide outstanding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R Hawkey O.M.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents did a fantastic job. They were very courteous and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and setup of my TCL TV. Will see how it works without sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was super nice and explained everything. Greatly appreciated. Had a couple issues, but they were able to resolve and help us with next steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service is a great value. I will use this from now on when buying high end equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and connected my sound bar and made sure everything was working. Very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys from Geek Squad were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad fixed all of our questions about our new tv's. Helped instal apps. gave us a quick lesson on our remotes. Very nice people

    I would recommend this to a friend