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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 634 Showing 12,661-12,680 of 18,776 reviews
  • Rated 5 out of 5 stars

    That right people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me right answer, and they help me with anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installation went excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV as well as went through the setup with me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The delivery guys were friendly and very knowledgeable. I appreciated their quick service and ability to troubleshoot on the fly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roger did a great job explaining each of the setup steps. Not only showing what was being done but also talking about why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new smart Vizio TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new smart TV and all the connections. Not having had a smart TV before, he instructed me on all the options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was outstanding. Knowledgeable and patient in all regards. Could not ask for more in connection with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our two newly purchased smart TV's while I was out of state. My wife was very complimentary of their work and their demonstration of the capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is one of the best services for electronics available. I would not be without them for our computers, tv, etc. They are knowledgeable, kind, and caring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time, friendly guy, and showing me how to use my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of them our reception is muc much much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad. They do really good work and it's worth the cost, especially since there's a warranty if anything goes wrong...not like your local handy man...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my tv and set it up. Removed hauled off my old tv. Great Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed my tv and all the componets also installed mounting showed me how to use remotes installed neflixl very ouickly done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Contracted delivery people were very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people got the tv setup and advised how modify my stand to fit the tv. However, I wanted a tv with a headphone jack. The tv I purchased did not have one even thought Best Buy’s specs for this tv said it did. I checked several times before purchasing the tv. Once I realized It did not have one I tried calling and using the chat service to find out what to do. Both were over an hour wait so I went to the store. The solution was buying wireless bluetooth headphones and paring it to the TV. Works great but cost me more money. Last time I checked Best Buy had not corrected the specs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 55" TV wall mounted, and also had this service done. Friendly and took the time to answer all questions and gave various options during connection and set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money to have Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and professional. Everything was hooked up perfectly and all my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thank Isaiah from Dunwoody Best Buy Location for all his help .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job installing and setting up my home theater including the overhead projector, it's awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up no hassel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad to the rescue again. They delivered and set up our new tv. They were professional and courteous as always!! Highly recommend their services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job of connecting my devices

    I would recommend this to a friend