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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 635 Showing 12,681-12,700 of 18,776 reviews
  • Rated 3 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took four delivery appointments to get my product and install. I had to make several calls and even go to local store to confirm product was available. A third party delivery and install team had been assigned and twice I received a call the day of delivery that product could not be found to be delivered as arranged. Not sure if appointment, inventory or outside company had updated information as each one was reading a different computer screen. Once I was told delivery would be by 1:00 pm and I should wait until then. However, it was already 3:00 pm when I called!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was easy for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have to do anything but plug in my HDMI's and I was done. Offered me cables at great price, the cables, I didn't need, I returned hassle free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    75" setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that brought it in were nice enough, yet they could of showed us more of what the TV did then just how to turn it on and off.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sevice. they installed a new 77" Tv and hooked up my Bose speakers. Can't do without the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is worth every penny. They are great people and they do great work. I would recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think all the techs that have been to my home have been very proper. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent was knowledgeable and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and completed all connections, and removed the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and set up tv. Went through instructions for use and made sure everything worked. Practiced social distancing and cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your tech arrived as scheduled and got right to work: no fooling around, and it was obvious he knew his job and how to do it. Thank you for making this service available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents setup my tablet purchase. It’s great to have the Geek Squad to work out the technical challenges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the television quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the television and other devices. They explained functions of the television. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was installed in about 30 minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was amazed at how short of a time it took to install my TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic two installers and very accommodating to moving TV to compensate for my physical limitations.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked very little about the whole thing. When I purchased the TV and the plan I was told it would be delivered and installed July 2. On July 1st at 5 pm I got a text saying my installation was now scheduled for July 14, zero for customer service and promises. Only good thing was the installers were pleasant and finally got the TV working with sound as well as picture.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my TV and getting the WiFi attached to everything! Really nice guys that know what they are doing. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was off the chart professional personable and very knowledgeable of his work. 10/10 for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not quite sure, let Geek Squad do it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and quickly wall mounted my new 85” set. Connected it and tested everything. They were courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made sure everything worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrance was very patient and kind. He took his time and made sure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and for the price and the color is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hail the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the. Friendly, courteous, knowledgeable. They went above and beyond. I am a great fan and supporter of the geek squad.

    I would recommend this to a friend